Update by user Dec 03, 2014
A lawsuit is following, and his insurance company has now covered the damages. Thankfully.
Original review posted by user Nov 23, 2014
My father went in one day to get his truck's tires aligned and the truck was dropped. Not only were there external damages, but also internal. They had promised him to take care of the problem, all on their part, but two weeks later his car still has not made any progress in being repaired and they are unwilling to pay the damages on their part as initially stated and agreed upon. Not only that, they also agreed to pay for a temporary rental car, which they are no longer paying for. They expect my father to pay out of his own pocket when he clearly made an agreement now my family has no car. As if this situation couldn't get any worse, my father also found out at the time that the shop has no insurance.
To top the cherry on the cake, my father had gotten new rims and tires days prior at Manuel's son's shop and now they are damage. A total financial liability.
They are now reporting this to the better business bureau so hopefully everything will be resolved because not only do I dislike the complete incompetence going on, I hate to see my parents being taken advantage of.
Reason of review: Damaged or defective.